My payments are not credited to my account – what can I do?

To have the transactions carried out with your terminal credited to your business account you have to close out your terminal. Please follow the following steps in this connection:

1. Press the function key (F)
2. Enter 50 and acknowledge with green key

Now the terminal prints a voucher which is documented as successful closeout "booked". Should you not be able to carry out a closeout with your terminal, please contact our customer hotline under the telephone No.: +49 (0)6154/638-152.

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