REA Card GmbH service Service – ordering thermal paper rolls, obtain offers
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Questions and Answers

What can I do if credit bookings are missing?

How can I change my bank account?

How can I change my address?

What happens if my business is taken over?

How can I terminate my REA Card Contract?

"Terminal closed" appears on the display - what can I do?

The print-out is illegible on my mobile terminal.

How can I get new thermal paper rolls?

What should I do, if after changing the thermal paper roll nothing is printed on the cash receipt?

Where do I find operating instructions and manuals for the REA Card Terminal REA Card Terminal?

Where do I find the description for the cash terminal interface to connect the REA Card Terminal to a PC?

Where do I find the GTC and the participation conditions applicable in my case?

My payments are not credited to my account – what can I do?

What does the expression "Answer code" mean for cash payment by EC card?
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